Terms & Conditions for Magic Sleepovers

These Terms and Conditions, together with any booking form, invoice, or related documents, form the complete agreement between the customer (“Hirer”) and Magic Sleepovers (“Supplier”).

The equipment and products provided for hire are referred to as the “Equipment.”

These Terms and Conditions are governed by the laws of England and Wales.

• A refundable security deposit of £60 is required at the time of booking to secure the party date. 
• Full payment must be made no later than the day of the party set-up (bank transfer or cash on delivery)
• The £60 security deposit will be refunded after the equipment has been collected and inspected following the party, subject to all items being returned clean, undamaged, and in working order. 
• Any damage, missing items, or excessive cleaning required may result in deductions from the security deposit.
• Final guest numbers and theme selections must be confirmed at the time of booking. 
• No refunds will be provided for late cancellations or reductions in numbers within 48hours of party date.

A contract is formed once:

1. The Hirer submits a booking form and places an order; and 
2. Magic Sleepovers accepts the booking. 

• By booking with Magic Sleepovers, the Hirer agrees to be bound by these Terms and Conditions.

The person making the booking confirms they are authorised to enter into the agreement on behalf of the Hirer and accepts responsibility for ensuring the equipment is used safely and correctly.

The Hirer agrees:

• To supervise all children at all times; 
• To ensure only properly instructed persons use the equipment; 
• Not to misuse or tamper with any equipment. 

For safety reasons:

• Shoes, jewellery, glasses, badges, and similar items must be removed before use. 
• Face paint, confetti, streamers, party poppers, food, drinks, chewing gum, candles, and smoking are not permitted near or inside the equipment. 
• Climbing, hanging, jumping, or rough play on or around the tents is prohibited. 
• No sharp objects are permitted near the equipment. 
• Pets must not use or enter the tents. 

• Sleepover tents are recommended for children aged 5 years and over. 
• Children must be supervised by a responsible adult at all times, including overnight. 
• Equipment is not suitable for children under 48 months. 
• All themed equipment must remain under adult supervision during use. 

The Hirer must:

• Avoid overcrowding; 
• Ensure children behave safely and respectfully; 
• Ensure equipment is not used when wet; 
• Ensure indoor use only; 
• Maintain at least 2 feet of clear space around the equipment. 

Only Magic Sleepovers staff may install or dismantle equipment. No person should use the equipment during set-up or collection.

The Hirer is responsible for providing all relevant medical, dietary, or allergy information before the event. Magic Sleepovers cannot accept responsibility for allergic reactions or medical issues where prior notice has not been provided.

Responsibility for the welfare and supervision of children remains entirely with the Hirer throughout the event.

The Hirer is fully responsible for returning all equipment in good, clean condition.

Charges may apply for:

• Damage; 
• Missing items; 
• Theft; 
• Loss; 
• Excessive cleaning; or 
• Equipment damaged beyond repair. 
• Where replacement or repair is necessary, the Hirer may also be liable for any resulting financial loss suffered by Magic Sleepovers.